[78-L] First eBay problem

[L78rpm at aol.com]

An underlying problem is that the "investigation" conducted by the USPS  
seems to be completely self-contained.  It appears that all the carrier  needs 
do is punch a key indicating "delivered" and that is their proof that it  
reached its intended destination.
 
The carrier could have run it over with his truck and thrown it in the  
trash, but if the computer says "delivered," that satisfies the USPS.  They  
are answerable only to themselves.   A standard answer from the  USPS:  "It 
must have been stolen from your doorstep."  Prove that it  wasn't!   And given 
that they "conducted an investigation" and are  satisfied that it had been 
delivered, they won't pay the insurance.
 
paul charosh
 
 
 
In a message dated 12/28/10 2:19:24 P.M. Eastern Standard Time,  
ekluwer at gmail.com writes:

I can't  understand why Archeophone didn't send such a rare and significant
record  with a Fedex or DHL!!!

On Tue, Dec 28, 2010 at 7:15 PM, Tim Brooks  <tbroo2 at yahoo.com> wrote:

> Sorry you had this problem. I  related a very unfortunate case like this 
in
> my ARSC Journal column a  couple of issues ago. I had sent an extremely 
rare
> 1916 Starr record  to Archeophone for reissue, and they returned it via 
USPO
> insured. As  with yours, it never arrived. The PO said it had been scanned
> into the  zip code, and had been "left at your door." However I was at 
home
> at  the supposed time of delivery and no one rang the bell; I went out  
that
> door a few minutes after it was allegedly delivered and there was  no 
package
> in sight.
>
> Rich Martin of Archeophone did  everything humanly possible to try to 
track
> it down, including  repeatedly contacting the postmaster, and filing 
claims.
> I talked to  my carrier and he said there was a substitute on the route 
that
> day.  Bottom line, they were all
>  very sorry but did nothing whatever  (as far as I can tell) to try to 
find
> it. They also refused to pay the  insurance.
>
> They've lost other things too, like magazines, and  they really don't 
care.
> They've got guaranteed jobs, no consequences  if they screw up, etc. etc.
> What makes it doubly unfortunate is that  this was probably the only
> surviving copy of a rather historic black  recording. My best advice to
> everyone reading this is if it's  important, either use UPS or Fedex, or 
at
> least signature required.  USPO insurance is worthless. Hindsight is
> wonderful.
>
>  The one bit of good news in this case was that Archeophone made a  
digital
> transfer while they had the record, and it is now out on Ken  Flaherty's
> excellent new Fisk Jubilee Quartet CD called "There  Breathes a Hope" 
(with
> notes by myself and the estimable Doug Seroff).  So the sound survives, 
even
> if the Post Office has made sure that the  record didn't.
>
>
>
> ----- Original  Message
>  -----
> From: "Taylor Bowie"  <bowiebks at isomedia.com>
> To:
>  "78-L Mail List"  <78-l at klickitat.78online.com>
> Sent:
>  Monday,  December 27, 2010 5:12 PM
> Subject: [78-L] First eBay  problem
>
>
> >
>  I've always posted on here  about all my good eBay experiences as a
> buyer,
> > so thought  I should alert all to a probelm I just had
> which resulted in  my
> > being out $140.
>
>
>
>
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