[78-L] First eBay problem

[Erwin Kluwer]

I can't understand why Archeophone didn't send such a rare and significant
record with a Fedex or DHL!!!

On Tue, Dec 28, 2010 at 7:15 PM, Tim Brooks <tbroo2 at yahoo.com> wrote:

> Sorry you had this problem. I related a very unfortunate case like this in
> my ARSC Journal column a couple of issues ago. I had sent an extremely rare
> 1916 Starr record to Archeophone for reissue, and they returned it via USPO
> insured. As with yours, it never arrived. The PO said it had been scanned
> into the zip code, and had been "left at your door." However I was at home
> at the supposed time of delivery and no one rang the bell; I went out that
> door a few minutes after it was allegedly delivered and there was no package
> in sight.
>
> Rich Martin of Archeophone did everything humanly possible to try to track
> it down, including repeatedly contacting the postmaster, and filing claims.
> I talked to my carrier and he said there was a substitute on the route that
> day. Bottom line, they were all
>  very sorry but did nothing whatever (as far as I can tell) to try to find
> it. They also refused to pay the insurance.
>
> They've lost other things too, like magazines, and they really don't care.
> They've got guaranteed jobs, no consequences if they screw up, etc. etc.
> What makes it doubly unfortunate is that this was probably the only
> surviving copy of a rather historic black recording. My best advice to
> everyone reading this is if it's important, either use UPS or Fedex, or at
> least signature required. USPO insurance is worthless. Hindsight is
> wonderful.
>
> The one bit of good news in this case was that Archeophone made a digital
> transfer while they had the record, and it is now out on Ken Flaherty's
> excellent new Fisk Jubilee Quartet CD called "There Breathes a Hope" (with
> notes by myself and the estimable Doug Seroff). So the sound survives, even
> if the Post Office has made sure that the record didn't.
>
>
>
> ----- Original Message
>  -----
> From: "Taylor Bowie" <bowiebks at isomedia.com>
> To:
>  "78-L Mail List" <78-l at klickitat.78online.com>
> Sent:
>  Monday, December 27, 2010 5:12 PM
> Subject: [78-L] First eBay problem
>
>
> >
>  I've always posted on here about all my good eBay experiences as a
> buyer,
> > so thought I should alert all to a probelm I just had
> which resulted in my
> > being out $140.
>
>
>
>
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