[78-L] Question about insurance

[Taylor Bowie]

A friend of mine recently had a very unpleasant go-round with a well-known 
eBay record seller who sent him a cracked record.  When my friend asked for 
his money back,  the seller demanded that my friend file the insurance 
claim.

I've bought and sold books and records through the mail for many years,  and 
on the few occasions there was a problem...I never expected the buyer to 
file the claim about something I'd sold and which arrived damaged or not at 
all.  I would refund the money and then file my own insurance claim.

Any of you other buyers or sellers run into this?  Seems to be that it's the 
responsibility of the seller to follow through on problems with a purchase, 
and not the buyer.


Taylor