[78-L] Blockbuster dying??

[David Lennick]

This reminds me, I never finished watching "Be Kind--Rewind". I wonder if they 
did a Sweded version of "De Duva"?

dl

JD wrote:
> I'd like to add my two cents to the negative chorus of comments on the 
> Blockbuster situation. I'm gratified to learn that I'm not alone in my 
> disdain for their perfectly mis-managed operation. My opinion of and 
> experiences with BB almost exactly duplicate those of the dissenters.
> 
> When I first applied to BB for membership (in the days of VHS rentals some 
> 20 or so years ago) it took several months before I received my card and 
> only after raising some hell. The person to whom I complained at their HQ 
> number gave me the very distinct impression that there was only one person 
> in charge of membership for the entire operation. After that it was downhill 
> all the way. My last recollection with B---buster is of my damn near 
> starting a riot in one of their large stores because of an extremely long 
> line and only one manned checkout while other personell stood around. My 
> complaint fell on deaf ears...hence the near riot. Worse yet, all the boobs 
> on line were standing there like mezmerized sheep and might still be there.
> 
> Before I left NY I was a Netflix member for some time and have nothing put 
> praise for them. they were always courteous, knowledgeable, efficient and 
> obviously cared about their members. Long may they wave!!
> 
> There must be something about VHS rental joints that attracts the dolts. 
> There used to be two (non Blockbuster) independent rental stores in my area 
> (then Queens, NYC) in the 80s. The small one nearest to me was run by a rude 
> total imbeciile who knew nothing about customer relations. The other which 
> had pretty good stock was run by a guy with the same "qualifications" who 
> seemed always in serious need of citrate of magnesia. Eventually, of course 
> they went the way of all ani...into the toilet.
> 
> Farewell, BB, don't let the door hit you in etc. etc.....
> JD
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