[78-L] First eBay problem

David Lennick dlennick at sympatico.ca
Mon Dec 27 14:53:05 PST 2010


I had a similar experience involving a prominent e-Bay seller, who refused to 
do anything about the problem. It was only a $4 item (plus shipping) so the 
only great loss was to the seller, who won't get another bid from me. Most of 
the eBay dealers willingly dealt with lost or damaged shipments in days past.

dl

On 12/27/2010 5:45 PM, Greg Laxton wrote:
> I believe PayPal only requires Signature Confirmation on packages over
> $200...maybe $250.
>
> If it shows up as Delivered in the USPS system, sounds like the seller may
> have done all that's required of him - mailed it with Delivery Confirmation
> and it was delivered...somewhere in your zip.  Of course I understand you'd
> hope he'd have done more.
>
> Any chance you purchased insurance?  But I'd guess that's a moot point if it
> shows up as being delivered.  Maybe with a statement from your postal
> carrier, you might be able to get some traction for a claim.
>
> Tried bending the ear of your local carrier?  Perhaps it was left at the
> wrong door step?  If that fails, I'd set up an appointment with the local
> Postmaster.  Perhaps he or she can track down the person in the local post
> office who marked it "delivered."
>
> I've had packages not show up and when the buyer contacted the local PO,
> it's been found on a shelf somewhere.
>
> Good luck,
> Greg
>
>
>
>
> ----- Original Message -----
> From: "Taylor Bowie"<bowiebks at isomedia.com>
> To: "78-L Mail List"<78-l at klickitat.78online.com>
> Sent: Monday, December 27, 2010 5:12 PM
> Subject: [78-L] First eBay problem
>
>
>> I've always posted on here about all my good eBay experiences as a buyer,
>> so thought I should alert all to a probelm I just had which resulted in my
>> being out $140.
>>
>> A seller from whom I'd bought a number of nice records over the years
>> sent
>> me a package on Nov 4...I never received it.  Someone in the PO system
>> "confirmed" delivery and so neither eBay or Pay Pal will give me my money
>> back.  All I could get from the PO was that it was "delievered" to my zip
>> code...no address and no signature...not much of a confirmation,  as far
>> as
>> I can tell.
>>
>> The fellow at Pay Pal noted that you get better protection if you also
>> have
>> signature confirmation...a more rigorous form of making sure that the
>> package arrived where it was supposed to and that the right person got it.
>>
>> I was disappointed that this seller would not give me my money back,  and
>> that he put the entire onus on me to "prove my case."  I had never run
>> into
>> this attitue in my years in the book business and always took
>> responsibility
>> as the seller...guess that doesn't always apply these days.
>>
>> The seller,  with whom I've always had a good relationship, goes by
>> luckydaddy.  He offers nice records in geat condition,  but after this I
>> won't be comfortable doing business with him any more.  He has always been
>> a
>> good guy,  but if any of you do business with him I'd suggest that you ask
>> for signature conformation if you make a purchase from him,  in order to
>> protect yourself in case the pacakge gets into the wrong hands but
>> delivery
>> is entered as "confrimed.'
>>
>> If anyone else has had any kind of similar experience with anyone,  and
>> was
>> ever able to get money refunded,  I'd like to hear about it.
>>
>> Thanks to all from
>>
>> Taylor
>>
>>
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