[78-L] Ebay feed back being held as hostage by sellers!!

[Tom]

Buck,
 
I've been buying stuff on ebay off and on for a period of about five or six years. Occasionally, I've also sold some stuff on ebay as well.
 
Ebay has recently changed its policies with regard to sellers leaving feedback for buyers and they no longer allow sellers to leave negative feedback. Sellers can still leave positive feedback.
 
Buyers, on the other hand, can still leave positive or negative feedback or, for that matter, neutral feedback.
 
It goes without saying that if you leave negative feedback for a seller, he's not going to leave positive feedback for you. In the period of time I've been buying stuff on ebay I've only left negative feedback for sellers twice.
 
In one case it went to arbitration and the seller ended up paying about $200.00 for the item I'd bought (an end table) to be repaired, which was fine.
 
In the other case, nothing happened after I'd left negative feedback for the seller.
 
My suggestion is that if you're not satisfied with the way the purchase transaction has gone, then email the seller, tell him your concerns and see how the seller responds. Either the seller will be cooperative in making the transaction right or not. Most sellers will offer a refund on the sale if you're not satisfied. That still leaves you with having to pay return postage on the sale, unless the seller offers to pay for that as part of the informal settlement.
 
The point is, these things can be negotiated back and forth. It's not like buying something from Amazon, where all of the terms of the return policy are etched in stone.
 
And if you're not satisfied with the transaction after you've done everything to see that you've been treated fairly, by all means, leave negative feedback for the seller.
 
Tom


--- On Sat, 1/24/09, Roger Wade <rwade1947 at comcast.net> wrote:

From: Roger Wade <rwade1947 at comcast.net>
Subject: Re: [78-L] Ebay feed back being held as hostage by sellers!!
To: "78-L Mail List" <78-l at klickitat.78online.com>
Date: Saturday, January 24, 2009, 12:04 PM

Actually there is no obligation for either party to leave feedback on  
ebay.  It is encouraged but not required.


Roger Wade
Really Old Records

http://www.reallyoldrecords.com

http://stores.ebay.com/Really-Old-Records?RefID=store

http://www.amazon.com/shops/reallyoldrecords

http://www.myspace.com/reallyoldrecords



On Jan 24, 2009, at 10:13 AM, joe at salerno.com wrote:

> I was not aware that a seller could leave feedback for a buyer. I  
> think
> you are being fooled Bill.
>
> At any rate I think you should report it to ebay.
>
> joe salerno
>
>
> buck Buchanan wrote:
>> I just received this email from a seller.
>>
>> He is holding my feed back as hostage until I leave him good feed  
>> back.
>>
>> His ebay ID is   firebirdologist
>>
>>
>>
>> This was his message to me:
>>
>>
>>
>> Hi!
>>
>>
>>
>> It's on the way today! Thank you again for your purchase. I will
>>
>> happily post positive feedback for this transaction if I receive the
>>
>> same.
>>
>>
>>
>> All the best,
>>
>>
>>
>> Randy
>>
>>
>>
>> This will be my reply:
>>
>>
>>
>> Randy,
>>
>> Many people that I speak with are starting to feel as if feed back  
>> from the seller is being withheld as a hostage.
>>
>> Because of this I am joining a growing group that only leaves feed  
>> back for sellers that first leaves it for the buyer.
>>
>> My part is over, if you fail to leave me feedback then so be it.
>>
>> You may also thank your fellow
>>
>>  sellers that practice the same method that you are trying on me now.
>>
>> Thank you Bill
>>
>>
>>
>> Please
>>
>> stand with me on this issue, when you get a seller that fails to send
>>
>> feed back for you. Please send him a similar message and do what you
>>
>> would like with his feed back.
>>
>>
>>
>> Thank you  Bill
>>
>>
>>
>>
>>
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