[78-L] Sirius/XM cancels 40s channel
neechevoneeznayou at gmail.com
neechevoneeznayou at gmail.com
Fri Apr 4 14:16:48 PDT 2014
Methinks it is a matter of $$$. I'm sure they know how many people
listen to what and the 40s is probavbly not their big seller. Maybe even
the BJ folks have paid to have an extra channel of Billy.
joe salerno
On 4/4/2014 2:22 PM, Donna Halper wrote:
> On 4/4/2014 3:14 PM, Elizabeth McLeod wrote:
>> There's a campaign going on on the Sirius XM Facebook page to get the
>> channel restored -- if not on 4 then on an alternate channel. Supporters of
>> the 40s channel have essentially hijacked the page for the past ten days,
>> and thousands of people have cancelled, called, and otherwise protested. Any
>> 78-L SXM subscribers with views on the matter might feel free to add them.
>>
> Good luck with that. My experience with Sirius/XM is they are totally
> unresponsive to customers. They even off-shored their telephone customer
> service to the Philippines and/or India-- the folks who answer are sweet
> but have no clue what you are talking about. Sirius/XM hijacks channels
> all the time (I like to listen to the audio feed of MSNBC, but it is
> frequently hijacked for football games and NASCAR); I was finally able
> to reach someone in their home office to discuss my concerns about
> several of their channels, but the company seems oblivious to how this
> policy of hijacking channels affects the listeners, especially those who
> like a certain channel and want it left alone. I did find that if you
> tweet about the awful customer service, they do call you back (they seem
> to watch their Twitter feed closely, for some reason). But they don't
> change the policies.
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--
Joe Salerno
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