[78-L] Who do these guys think they are? ^

[Robert M. Bratcher Jr.]

I paid my PO Box at the kiosk about a week before it was due last November & guess what my PO did to me 3 weeks later? Changed the lock by mistake!! I went in & showed the receipt I got from the kiosk, they checked thier computer records then they gave me a shiny new set of two keys (which I traded for my old PO Box keys) & apologized for the mistake they made. My cost? Not one cent. It seems that somebody at the PO picked the wrong box to swap locks. I've had that box about 15 years now & never had that happen before.....



>________________________________
>From: David Lennick <dlennick at sympatico.ca>
>To: 78L <78-L at 78online.com> 
>Sent: Tuesday, January 31, 2012 11:55 AM
>Subject: [78-L] Who do these guys think they are? ^
>
>I ran into an interesting situation yesterday at my friendly US Post Office 
>when I went to ship stuff and pay for renewal of the box. Anybody else come up 
>against this? On December 30th, they left me a renewal notice with a due date 
>of January 31 and a fee of $48 for 6 months or $96 for a year. Yesterday, in my 
>mailbox, was a friendly reminder printed January 28th, with a due date of 
>January 31 and a fee of $60 for 6 months or $120 for a year. Loudly did I 
>protest, since I had (and still have, in my opinion) a legally binding invoice 
>for the original price, and yea did they agree with me, but the system had the 
>new fees programmed in, and their claim was that all prices went up as of (I 
>think) January 23..something that I still haven't seen in writing.
>
>We left it at "We'll get back to you" and "We promise not to close your box if 
>you haven't paid by the 31st" (since I can't, until I'm back down there in a 
>week or so) but I wonder who's going to win this one? By the way, they ARE 
>upgrading the service and will be able to accept UPS shipments since they're 
>now allowing mail to be sent specifically to their street address.
>
>dl
>
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