[78-L] He changed his mind..

[David Lennick]

He paid for the item and he received the item. He now doesn't want the item. He 
may have transferred it and is attempting to pull a fast one, but since the 
conditions of sale don't say "no refunds", I don't see a way out..nothing about 
"by mutual consent" that I can see. I'm on eBay.ca .

dl

On 1/19/2012 4:45 AM, Benno Häupl wrote:
> .
>
> David (dl), be cautious.
>
> First, you have to wait 4 days (96 hours) after auction end, and only after that you can start the
> Unpaid Item Procedure (UIP). From that point on the buyer has 4 more days to pay. If he does
> not pay within the next 4 days, you can THEN ask eBay to credit your FVF (final value fee) - not before.
> And - most important - your buyer is blocked from leaving feedback for that item!
>
> If you make the Second Chance Offer (SCO) too early, and your buyer changes his mind and
> pays up, then you are stuck with 2 legal contracts - and both buyers can leave feedback.
> You may indeed make an SCO right after auction end -  if you have 2 identical items.
>
> So, do follow the UIP rules to the dot or you may lose your eBay privileges (if you have them),
> like the 20% discount on FVF, because your Detailed Seller Ratings (DSR) drop. You are only allowed
> to get two 1s or 2s per 12 months period.
>
> You would not be the first seller on eBay with 100% positive feedback and 5.0 DSRs in all 4 rating
> categories being banned for the rest of your life only because you suddenly got three 1s or 2s !!!
> eBay does not care if you've been with them for a dozen years and have always had a perfect customer
> service. The banning procedure is automated. This is why you should follow the eBay procedure.
>
> Now, that's for ebay.com
>
> If you sell, say, early vertical Pathés on eBay France, you should know that by French law any
> online auctions are not binding. Neither for the seller, not for the buyer.
>
> And if you sell items on eBay Germany, Austria, Switzerland (and some other European eBay sites),
> then, by law, any items purchased on the iternet (by sale or auction) may be returned FOR ANY REASON
> within 30 days of receipt - because the byuer had no possibility to inspect the object in person, like
> in a brick&  mortar store.  Debatedly, this rule also implies that the buyer must not really follow-up
> with a payment because he saves money to the seller by cancelling right away.
>
> Moreover, if the item price reaches 40 euros, the SELLER has to pay for return shipment.
> That's not all!  All used items sold (online or not) have to be warranted for one year by the seller - even
> second hand cars. (Always wondered how you do that with a 78)
> There is an exception only to PRIVATE sales - if these rights are specifically excluded BEFORE the sale (in the
> item description).
>
> You may be surprised, but these strict and extensive consumer protection laws have not created any
> problems in business. The trade never complained, the buyers feel safe, everything's alright.
>
> I am going into such details, because these German/Austrian/Swiss consumer protection laws are
> currently being made European law and will be applicable, probably as from JAN 2013 - for all 27 (or then 28)
> European Union member states - with minor changes.
>
> Benno
>
>
>
>
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