[78-L] The Zen of 78 acquisition - redux

[buster]

AKA "Dick"

On Dec 15, 2011, at 10:00 AM, Malcolm Rockwell <malcolm at 78data.com> wrote:

> Here you go, Cary:
> eBay name: closedstore_45s_78s
> Mal
> 
> *******
> 
> On 12/15/2011 7:55 AM, Cary Ginell wrote:
>> Give us his eBay name so we can all veer away from him.
>> 
>> Mahalo. Shalom. Whatever.
>> 
>> 
>> Cary Ginell
>> 
>> 
>>> Date: Thu, 15 Dec 2011 07:33:36 -1000
>>> From: malcolm at 78data.com
>>> To: 78-l at klickitat.78online.com
>>> Subject: [78-L] The Zen of 78 acquisition
>>> 
>>> I just went through one of the strangest experiences I've had in my
>>> years of surfing and buying from eBay.
>>> I bid on and won a record on the Zen label out of New York. Could have
>>> cared less about the material, but I got a kick out of the label head.
>>> $13.00 total.
>>> I sent my regular instructions for packing:
>>> 
>>> It's a long way to Hawaii so here's how to pack: use 4 10" sq. pieces of
>>> box cardboard - put record(s) between - tape edges - put 7 or 8 pcs
>>> crushed newspaper in a 12x12x4 or larger box - put record sandwich in -
>>> put 7 or 8 more pcs crushed newspaper in to fill - shake - if contents
>>> shift there's not enough paper - if box bulges there's too much -
>>> readjust and seal - Thanks -- TMR
>>> 
>>> I then got an outraged note back telling me how he was going to pack it
>>> and if I didn't like it that was just too bad, so there.
>>> I replied that his method was really very nice but mine had a breakage
>>> rate of around 2% over 30 years and would he please, etc., etc.
>>> He sent me back this:
>>> 
>>> Do you expect me to go out for an hour and look for a 4-inch box to buy,
>>> then buy a few newspapers--I don't read newspapers so I don't have any
>>> (I read news on the web)--and cut my 12" fillers 2" to meet YOUR
>>> needs--FOR A $13 RECORD???????????? NO WAY!!!!!!!!!!!!!! For a $50
>>> record, yes. NOT for a cheap $13 record. I'll send the cancellation form
>>> out right away.
>>> 
>>> I them told him he should just put it in a manila envelope and send that.
>>> 
>>> He took umbrage at my sally and then refunded my payment and canceled my
>>> order, even though I refused it (which I didn't know one could do with
>>> eBay). At this point I wanted the record as a point of honor, if for no
>>> other reason. Because of that I can no longer send him feedback praising
>>> him for his packing method and his even-tempered way of dealing with a
>>> new customer.
>>> 
>>> I guess I gotta be Zen about it! That's okay with me.
>>> I'd still like to have a "Zen" record, though.
>>> Mal
>>> 
> 
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