[78-L] eBay question

[Omar Facelli]

There are some glitches on eBay regarding for instance, this issue of 
not letting offer a discount greater than the actual shipping fees 
after the customer purchased the stuff that sometimes it makes me 
wonder how the eBay brains work behind curtains to maximize profit 
without putting a bit of thought on upgrading the shopping (and 
selling) experience.
Another issue that is quite bothering is the necessity of 
"un-combining" an invoice for items bought over a month ago by the 
same seller when this same person buys more stuff. I say: I have 
regular customers who usually buy stuff from me over a period of 
several weeks. The fact is that eBay wouldn't allow me to send a 
single invoice with combined purchases which differ one to another 
with over 30 days. So the solution is to send and invoice for the 
items showing in the current invoice and adding the older ones as a 
surcharge, as they won't show anymore on the invoice. Odd, but true. 
And finally, what's the purpose of uncombine and invoice? Is there a 
logical explanation here?
For a guy like me dealing on eBay for over 15 years, these are 
puzzling issues, I tell you that.

Omar in Montevideo

--

At 02:26 27/10/2011, you wrote:

>I've done that, too, but mostly when the customer overpays on 
>postage, which often happens with overseas customers.
>
>Cary Ginell
>
> > Date: Wed, 26 Oct 2011 22:24:02 -0400
> > From: dlennick at sympatico.ca
> > To: 78-l at klickitat.78online.com
> > Subject: Re: [78-L] eBay question
> >
> > That's exactly what I just told him we might have to do. Has 
> anyone else run
> > into this? Refunding is the simplest solution, and immediate.
> >
> > dl
> >
> > On 10/26/2011 10:21 PM, Roger Wade wrote:
> > > Hi David,
> > >
> > > Tell him to pay the invoice and that you will issue him a 
> Paypal refund for the additional amount.  He'll get the discount 
> and Paypal will refund a portion of their fees to you, miniscule 
> though they might be on that amount.
> > >
> > > Best,  Roger
> > >
> > >
> > > On Oct 26, 2011, at 10:12 PM, David Lennick wrote:
> > >
> > >> I want to give someone a discount because he bid on ten 
> similar items via "buy
> > >> it now", but when I entered the agreed on amount (10% of the 
> total) on the
> > >> invoice, it came back with red lettering advising me that the 
> discount had to
> > >> be less than $7.00. That was also the amount I'd put for 
> shipping, or is that
> > >> just coincidental? And how do I give this guy the discount, 
> short of charging
> > >> him the full amount and then refunding via Paypal?
> > >>
> > >> (There, no cute substitutions.)
> > >>
> > >> dl
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