[78-L] First eBay problem

[Jim Shulman]

I recently had a similar problem with a large shipment of photographic
supplies.  Fedex swore on a stack of abridged bibles that they'd delivered
the materials to my house, but they never surfaced (and the likelihood of
someone filching 80 rolls of 35mm black and white film for resale is about
as remote as...nabbing a Starr 78 for its street value.)  The company did
reship the order at their expense (something that sadly can't be done with
rare collectibles), and as with the USPS everyone at Fedex claimed that they
did make the delivery.

Jim Shulman
Wynnewood, PA
 

-----Original Message-----
From: 78-l-bounces at klickitat.78online.com
[mailto:78-l-bounces at klickitat.78online.com] On Behalf Of Tim Brooks
Sent: Tuesday, December 28, 2010 1:15 PM
To: 78-l at klickitat.78online.com
Subject: Re: [78-L] First eBay problem

Sorry you had this problem. I related a very unfortunate case like this in
my ARSC Journal column a couple of issues ago. I had sent an extremely rare
1916 Starr record to Archeophone for reissue, and they returned it via USPO
insured. As with yours, it never arrived. The PO said it had been scanned
into the zip code, and had been "left at your door." However I was at home
at the supposed time of delivery and no one rang the bell; I went out that
door a few minutes after it was allegedly delivered and there was no package
in sight.

Rich Martin of Archeophone did everything humanly possible to try to track
it down, including repeatedly contacting the postmaster, and filing claims.
I talked to my carrier and he said there was a substitute on the route that
day. Bottom line, they were all
 very sorry but did nothing whatever (as far as I can tell) to try to find
it. They also refused to pay the insurance.

They've lost other things too, like magazines, and they really don't care.
They've got guaranteed jobs, no consequences if they screw up, etc. etc.
What makes it doubly unfortunate is that this was probably the only
surviving copy of a rather historic black recording. My best advice to
everyone reading this is if it's important, either use UPS or Fedex, or at
least signature required. USPO insurance is worthless. Hindsight is
wonderful.

The one bit of good news in this case was that Archeophone made a digital
transfer while they had the record, and it is now out on Ken Flaherty's
excellent new Fisk Jubilee Quartet CD called "There Breathes a Hope" (with
notes by myself and the estimable Doug Seroff). So the sound survives, even
if the Post Office has made sure that the record didn't.



----- Original Message
 ----- 
From: "Taylor Bowie" <bowiebks at isomedia.com>
To:
 "78-L Mail List" <78-l at klickitat.78online.com>
Sent:
 Monday, December 27, 2010 5:12 PM
Subject: [78-L] First eBay problem


>
 I've always posted on here about all my good eBay experiences as a 
buyer,
> so thought I should alert all to a probelm I just had 
which resulted in my
> being out $140.



      
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