[78-L] Hoo-Ha shipping costs and wacko buyers
Michael Biel
mbiel at mbiel.com
Sun Jan 3 23:46:06 PST 2010
From: dlennick at sympatico.ca
>> So here's your new eBay ID:
>> "No responsibility! Worst person! Can't grade record. Poor mind and crazy!"
From: Cary Ginell <soundthink at live.com>
> That just about sums me up.
> Cary "Worst Person" Ginell
Naaa. I know you and you are not what I would call "worst person".
I'll stick with the "poor mind and crazy" part!
Mike Biel mbiel at mbiel.com
> Cary Ginell wrote:
> > I recently dealt with a character from Japan known by the tag "bookofballard." Well, Mr. Bookofballard didn't agree with the condition of a 10" jazz LP I sent him. My description of "wear around the edges" wasn't good enough for him. He thought the seams were split (they weren't) but didn't accept a refund, even though I offered him one. Instead, he demanded I send him a perfect copy. I guess he thought I advertised the "good one" and sent him an inferior copy on purpose. Of course, I only had one copy of it and thought I had described it accurately. I offered him a refund, but as eBay rules clearly stated on my listing, the buyer is responsible for return postage. Bookofballard refused and hit me with a rather childish and exaggerated negative feedback ("Liar! Wrote NO SPLITS but cover is many splits, No responsibility! Worst person!"). I could only post a calm rebuttal, to which he responded with more broken English insults ("Can't grade record. Poor mind and crazy!") I appealed to eBay, but they won't delete any negative comments unless they are profane or racist. So I have to suck it up for a year with this moronic response on my record. My sales won't suffer and I blocked him from bidding on my further auctions. Incidentally, Bookofballard makes his own feedback comments private - he's allowed to, so long as he doesn't sell anything and is only a buyer. So there's no way anyone can know what people have said about him.
> >
> > I find it infuriating that sellers have no recourse until they are victimized by these people. Sellers are not allowed to post negative feedback on customers, which serves to make sellers powerless to protect themselves until they have been attacked by a disreputable, unschooled, dishonest, or insane buyer.
> >
> > Cary Ginell
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