[78-L] leaving negative feedback

[joe@salerno.com]

The seller was very gracious, apologized, offered me my $$$ back, but 
like you say, the damage is done and I felt also the need to warn future 
customers about his packing methods. I felt bad about it since in all 
other respects he is a good man to deal with.

joe salerno


soundthink at aol.com wrote:
> I have left "constructive" feedback about well-meaning shippers who just weren't careful enough, and received inflammatory E-mails from them saying that I should have contacted them first to get restitution before "flaming" them. Even though a full refund was offered, it doesn't make up for the fact that the seller was careless and needlessly destroyed a valuable item. In these cases, it's still necessary to warn future buyers to be cautious when dealing with sellers who don't know how to pack.
> 
> Cary Ginell
> 
> 
> -----Original Message-----
> From: Robert M. Bratcher Jr. <bratcher at pdq.net>
> To: 78-l at 78online.com
> Sent: Thu, 18 Dec 2008 9:52 pm
> Subject: Re: [78-L] leaving negative feedback
> 
> 
> 
> On 12/18/2008 10:01:08 PM, joe at salerno.com (jsalerno at earthlink.net) wrote:
>  > I received some transcriptions I ordered on ebay just today. This is the
>  > second of 2 orders from a particular dealer. The second was ordered
>  > before the first was received. He does not pack so well. First set
>  > arrived OK, but the second set had one record damaged. Apparently
>  > something tried to puncture the package in transit. If there had been
>  > more layers of cardboard, maybe even just one more, there would probably
>  > have been no problem. But his packaging is minimal - 2 large slices of
>  > heavy cardboard taped together, and one slice between the records. So
>  > now one of the records has a "puncture" wound for lack of a better
>  > description where something tried to poke a hole in it. I MAY be able to
>  > effect a transfer, but there is a break in the middle of the disc, and
>  > altho no pieces were loss or even completely loose, there is a break
>  > along the groove line where the structural integrity was compromised.
>  >
>  > This has never happened before
> 
> (rest snipped)
> 
> Don't feel bad about leaving him neg feedback. He deserved it for 
> your poor packaging!!
> 
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